shipping and returns policy
Shipping and Return policy for wholesale
Wholesale orders must be a minimum of $250 to receive free shipping in the contiguous United States and $400 if shipped to Canada.
Here are the terms and restrictions associated with our offer:
The $250 qualification is based on your merchandise subtotal, after discounts, and before tax is added. You will still be responsible for any additional charges, such as customs brokerage fees and all import duties or taxes. Free shipping only includes shipments made to addresses within the continental United States, except as otherwise noted for orders that reach a higher minimum order total. Voleking reserves the right to select the carrier when paying the freight. Voleking reserves the right to end or change this free shipping offer at any time. We go to great lengths to ensure that your order is correct, properly packaged, and well protected. Despite our best efforts, damage sometimes occurs during transit. If any of your items are damaged, please contact us immediately so that we can assist you. We not only guarantee the quality of our products, we also guarantee your satisfaction. If you are not 100% satisfied with your order, be assured that, with your assistance, we will resolve the problem quickly and easily. We will promptly issue a refund, credit, or replacement - whichever you prefer. However, we do not refund any special order items or shipping charges.